Client Testimonial: Amari Thomas at iMentor

 

In today’s world, responsible disposal of technology is more important than ever. As organizations upgrade their equipment, they often face the challenge of how to manage their old technology. Amari Thomas, the Senior Director of Operations at iMentor, shares his experience with ICT, a company dedicated to promoting reuse, repurposing, and intelligent recycling over traditional e-wasting methods.

The Challenge of Disposing Old Technology

Amari began by explaining that prior to working with ICT, iMentor had accumulated a significant amount of technology over the past five years. They had previously used a recycling company to donate equipment but lacked knowledge about the logistics of the process. This led to a buildup of unused technology, which raised concerns about the proper disposal of these items.

Partnering with ICT

Upon engaging with ICT, the team was extremely helpful in clarifying which items could be recycled and the potential financial returns from those items. This transparency was crucial for Amari and his team as they wanted to ensure that their technology was going to a secure and useful place.

ICT assisting iMentor with technology disposal

A Smooth and Efficient Process

Amari described the process with ICT as “smooth” and emphasized that the items were picked up properly. He appreciated the communication throughout the process, which was timely and responsive. The entire experience was well explained, allowing him to understand how to prepare the materials for pickup.

Learning About E-Waste Recycling

One of the key takeaways for Amari was the realization of how much material could actually be recycled. He had initially thought that some of the older items were useless, but ICT was able to take those as well, which was a valuable insight.

Amari found the list of recyclable items provided by ICT to be particularly helpful, as it clarified what could be salvaged and reused, reinforcing the importance of proper e-waste management.

Customer Support and Responsiveness

Customer support played a vital role in Amari’s experience. He mentioned that he had several questions regarding materials and even needed contacts for his Chief Operating Officer. ICT was responsive to these inquiries, demonstrating a commitment to customer satisfaction.

Recommendations for Others

Amari confidently stated that he would recommend ICT to friends, colleagues, or other companies. He highlighted the thoroughness of their communication and their overall effectiveness as a partner. The guidance provided by ICT helped iMentor navigate the complexities of technology disposal smoothly.

Conclusion

The experience shared by Amari Thomas exemplifies the essential nature of responsible IT asset disposition. With a reliable partner like ICT, organizations can ensure their old technology is disposed of securely and efficiently, while also making a positive impact on the environment.

FAQs

What is ICT’s mission?

ICT aims to promote reuse, repurposing, and intelligent recycling to reduce e-waste and pollution while creating opportunities for those who cannot afford the latest technology.

How does ICT ensure secure disposal of technology?

ICT provides detailed information about the items they can accept for recycling, ensuring that technology goes to secure locations where it can be reused or recycled effectively.

What are the benefits of partnering with ICT?

Partnering with ICT offers organizations a smooth and efficient process for technology disposal, potential financial returns from the recycled materials, and peace of mind knowing that their old equipment is handled responsibly.

Can organizations recycle older technology?

Yes, ICT can recycle many older items that other companies may consider useless, making it easier for organizations to responsibly dispose of their outdated technology.

How can I contact ICT for more information?

Organizations interested in learning more about ICT’s services can reach out through their website or contact their customer support for assistance.

More Information

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